Frequently Asked Questions
When does cover commence?
Cover commences on the 1st April 2010 or thereafter until 31 March 2011. If you purchase your policy before 1st April your cover will not commence until the 1st April.
How do I notify a claim?
All claims or circumstance that may lead to a claim must be notified in writing to:
LONMAR GLOBAL RISKS LIMITED
Professional Risk Division
6th Floor
Matrix House
9 Aldgate High Street
London
EC3N 1AH
Or by email to Tim.McCarthy@lonmar.com
Or by fax to 0870 383 5094
Lost Policy documents?
Please see the retrieve policy webpage. By providing us with a few details, we can provide you with a copy of your policy quickly and safely.
Need to make a complaint?
We aim to make using this website an easy and efficient way of purchasing your excess professional indemnity insurance. If however you need to make a complaint about any aspect of our service, please do so in writing to:
John Deoraj
Professional Risks Compliance Officer
LONMAR GLOBAL RISKS LIMITED
Matrix House
9 Aldgate High Street
London
EC3N 1AH
Or by email to john.deoraj@lonmar.com
Or by fax to 0870 383 5094
Our complaints procedure is available on request.
Any queries not covered?
Please email us at robin.wilson@lonmar.com or caroline.carberry@lonmar.com with your query.